Is Home Advisor a Good Source for Hiring Home Contractors?

There are many different ways to find a contractor online that is located in your area, but is Home Advisor one of them? That’s what we’re going to be talking about in today’s post.

If you haven’t heard of Home Advisor or seen their commercials on the television, it’s a website that screens home service providers, and only allows those that pass on be displayed on the site for customers to contact. This makes it easier for service providers to get in front of customers, but only by paying a fee for the listing each month.

In exchange, the business can pay to take on jobs of their choice when customers come to the website and type in what kind of contractor they’re looking to hire near their location. Customers can leave personal reviews from their actual experience for other Home Advisor participants to see.

In essence, Home Advisor is a middle many for connecting customers and service providers that they know they can trust. So the million dollar question is, is it a good source for hiring local contractors?

In short, the answer is a definite yes.

What Makes Home Advisor Trustworthy for Customers?

The simple fact alone that Home Advisor pre-screens any company before even allowing them to appear on the site is a sure sign that you will be hiring a contractor that you can trust. That automatically makes it one of the more trusted sites on the web for hiring service providers.

The thing that really separates the good companies from the bad is the online reviews. Customers can easily see how well the companies listed on Home Advisor have performed in the past and how well they work overall, according to other satisfied or even non-satisfied customers. The positive thing about these reviews is the fact that they are left by verified Home Advisor users and by any random person that can just come alone and create an account to leave a review at any time.

Home Advisor is indeed a good site for finding a contractor for any type of home service you need. You can basically look at it as a brother site of Angie’s List and Thumbtack in the sense that it helps connect customers to decent service providers that have already had due diligence on them so you can save time and not have to.

So whether you’re looking to hire a provider for a tree service, plumbing service, landscaping job or any other kind of home repair project you can think of, Home Advisor will be a helpful source for you.

How Accurate Are Yelp Reviews?

yelpYelp. People can’t seem to live without it, while many others are starting to wish they could. What exactly does this author mean by that? Well, allow me to explain throughout this article.

While Yelp is great for getting ideas for restaurants, shopping, local services, etc, it’s not to great for those companies that are subjected to unfair reviews. Don’t get me wrong, it’s wonderful that people can leave accurate reviews that genuinely reflect their good experience. But tons of people read these reviews and base most, if not all of their opinions off of reviews, and a good portion off of Yelp reviews alone. This is great, but leaves a lot of room open for abuse of the system.

Call me pessimistic, but doesn’t it seem a little unfair when an emotional, irate customer can spew their feelings into a review that is going to be seen my thousands of people over the coming years? I mean, how are we supposed to fully take a person’s word for it about their experience? There ARE two sides to each story. And what about the fact that any competitor can come along and leave an unpleasant review of another business in the area?

The point this author is trying to make, is that Yelp reviews are definitely not 100 percent accurate.

If you want to find an accurate review of a company online, you should look for other popular review sites as well, rather than just looking to Yelp for your sole answer.

How Trustworthy Are Online Reviews?

There are two things you should know right away about online reviews: some are legitimate and some are not.

Reviews of local companies have taken the internet by storm over the past five years or so, and many have literally depended on the quality of their online reviews. We’ve even heard of cases where businesses have been forced to close down because of how badly negative reviews affected them.

The thing about online reviews though, is that anybody can leave them. That means that even when people are in crazy, mostly irrational, emotional states of mind, they can go and leave a bad review for a business that can hurt them for years to come. While this may be justified to some, others like myself know that the lens of the emotional review may be one hundred percent opposite of others; in other words, different people have different perceptions. And because of this, it can mean that some reviews aren’t so legitimate after all, and could be damaging many business’ reputations for no valid reason. This is only an opinion, but it’s an important factor to consider when judging a business by their online reviews.

Most of the time, it’s obvious which reviews are legitimate and which are not. The more in-depth reviews are the best ones to look at if you are a person that likes to look at reviews before buying or inquiring for a quote. These reviews typically give some sort of explanation that relates why the person enjoyed the service the way they did, and why they may plan or returning or referring.

Review Sites Worth Listening To

The best way to utilize reviews is to use them with discretion, and remember that not all reviews will be trustworthy since just anyone can leave a review.

Yelp, Yellow Pages, Google, Yahoo and and Angie’s List are great places – actually, the best – to find legit reviews. It’s important to note that all of the sites I just listed aside from Angie’s List can have reviews posted on them by anyone that feels like it, so read and use your judgement wisely.  Continue reading “How Trustworthy Are Online Reviews?”